Privacy Policy

Your Privacy Matters to Us

At CityPatch Perth Amboy Tree Services, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to serve you better and we never sell your information to anyone.

Information We Collect

When you contact us for a quote or service, we collect basic information like:

• Your name and contact information (phone number, email address)
• Your property address where service is needed
• Details about the tree service work you need
• Payment information when you hire us for work

When you visit our website, we may automatically collect technical information like your IP address, browser type, and pages you visit. This helps us improve the website experience.

How We Use Your Information

We use the information you provide to:

• Respond to your service requests and provide quotes
• Schedule and perform tree service work
• Process payments for completed work
• Communicate with you about your service
• Send you appointment reminders and follow-ups
• Improve our services and customer experience

We will never use your information for purposes you have not agreed to.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us run our business (like payment processors)
• When required by law or to protect our legal rights
• With your explicit consent

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Contact Form and Quote Requests

When you submit a quote request through our website contact form, the information goes directly to us. We use a secure form provider (Tally) to collect this information. We will contact you promptly to discuss your tree service needs.

Cookies and Tracking

Our website may use cookies, which are small text files stored on your device. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but this may affect how our website works for you.

We do not use cookies to collect personal information or track you across other websites.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes secure data storage and limiting access to your information to only those employees who need it to serve you.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide services to you and comply with legal requirements. If you are a customer, we may keep your information for several years in case you need service again. You can request that we delete your information at any time by contacting us.

Your Rights

You have the right to:

• Request a copy of the information we have about you
• Ask us to correct inaccurate information
• Request that we delete your information
• Opt out of marketing communications

To exercise these rights, just contact us using the information below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies before providing any information to them.

Children's Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out:

CityPatch Perth Amboy Tree Services
313 State St Unit 512, Perth Amboy, NJ 08861
Phone: (732) 466-1131
Email: hello@perthamboytreeservices.com